Concept Project

Booking platform

A scheduling concept for appointment-based service businesses.

Self-directed design explorationInterface concept only

Concept Project: an original interface exploration with sample data. Not client work or a production application.

THE CHALLENGE

The problem to solve

Appointment changes need to remain understandable to both customers and the team delivering the service.

Objective

A scheduling concept for appointment-based service businesses.

THE APPROACH

Proposed solution

A booking journey concept with availability, confirmation and rescheduling treated as separate states.

  • Service and time selection
  • Confirmation and cancellation states
  • Team schedule concept

Technical decisions

Proposed: web applicationProposed: scheduling API

The interface highlights states and ownership. Authentication, integrations, accessibility testing and operational behavior would need implementation and validation before launch.

Outcome and boundaries

An original concept, with sample appointments for illustration only. No implemented booking integration or client outcome is claimed.

Related development service

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