Refund Policy

Refund Policy

Last updated: August 9, 2026

1. Trial and evaluation

Users should evaluate the extension during the available demo/trial period before purchasing paid access.

2. Refund window

If a paid subscription was purchased by mistake or the extension cannot be activated for your account, contact PERDEV within 7 days of purchase.

3. Non-refundable cases

Refunds may be declined for accounts with substantial usage, policy abuse, completed service/support work, or issues caused by third-party restrictions outside PERDEV control.

4. Cancellations

Canceling a subscription prevents future billing. Existing access normally remains available until the paid period ends unless the account violates acceptable-use rules.

5. How to request a refund

Use the contact page and include your account email, product name, payment date, and reason for the refund request.

Custom development projects

The subscription refund window above applies to extension subscriptions, not automatically to custom development work. Project cancellations, completed milestones, third-party costs and refund arrangements must be addressed in the signed project agreement. Mandatory consumer rights continue to apply.